Pack 1.0
Pack 1.0
Your agency runs itself.
The Operator is the backbone of your AI workforce. It handles client intake, onboarding, project delivery, support, and ops — while you scale.
5 agents 15 tools 7 guardrails One box.
| Agents | Intake • Onboarding • Project Manager • Support • Ops |
| Tools | CRM • PM • Email • Calendar • Payments • Slack • Telegram |
| Guardrails | PII Filter • Scope Creep • Financial Gate • Tone • Confidentiality • Escalation • Rate Limits |
| Channels | Email • Telegram • Slack • Web Widget |
| Memory | 16 KB documents • RAG retrieval • Per-conversation context |
| Heartbeat | Daily digest • Pipeline reports • Cost tracking • Health monitoring |
Deploy like hardware. Click, configure, activate. No code, no pipeline, no devops.
Click deploy. Railway clones the template, builds the container, spins up your instance. Paste your API keys during deploy.
Run the setup wizard. Answer 5 questions about your agency. All 16 KB docs get populated with your info automatically.
Connect your channels — Telegram, Slack, or email. Your Intake Agent starts handling leads. Ops sends the first daily digest.
Requires: Railway account (free tier works) + one LLM API key
Every OpenPacks pack ships with the same architecture. Opinionated enough to work on deploy. Flexible enough to make it yours.
How the AI behaves in each context. Different personality and trigger per situation.
Facts retrieved on demand. Never memorized. Never hallucinated. RAG-powered.
Actions wired to your stack. Connect what you use, skip what you don't. SQLite fallback built in.
Runs before every outbound message and action. Non-negotiable. Always on.
This is what The Operator does for you every single day, on autopilot.
New inquiry hits your inbox. The Intake Agent qualifies on budget, timeline, and scope. Scores the lead. Creates the CRM contact. Routes to Onboarding if qualified.
Intake Agent — 0:02Welcome email sent. Asset collection form dispatched. Kickoff call scheduled on your calendar. Client portal link generated. All hands-free.
Onboarding Coordinator — 0:05Project created in your PM tool. Milestones set. Status tracking begins. Weekly reports auto-generated and sent to the client.
Project Manager — Day 3Client asks a question via any channel. Support agent checks KB + project status. Answers instantly or escalates to you with full context.
Client Support — AnytimeCreates Stripe invoice. Sends to client. Logs in CRM. Invoices over $5K get routed to you for manual approval before sending.
Internal Ops — End of projectPipeline summary, overdue items, revenue snapshot, and health status. Delivered to your Telegram or Slack every morning.
Internal Ops — DailyOne manifest. Every role, doc, tool, and guardrail declared and wired.
| Component | Details | Customizable |
|---|---|---|
| Intake Agent | Triggers on new_inquiry, form_submit, email_inbound. Qualifies, scores, routes. | Prompt, scoring criteria, routing rules |
| Onboarding | Triggers on qualified_lead, contract_signed. Welcome sequence + asset collection. | Email templates, checklist items, timeline |
| Project Manager | Triggers on kickoff, milestone_due, status_check. Creates projects, tracks progress. | Status format, update frequency, PM tool |
| Client Support | Triggers on client_question, support_ticket. KB search + status lookup. | Response tone, escalation rules, KB docs |
| Internal Ops | Triggers on daily_digest, invoice_due, crm_cleanup. Reporting + invoicing. | Digest format, invoice thresholds, schedule |
Also requires: LLM API key ($5-30/mo) + Railway hosting ($5-20/mo)
First movers get lifetime access at the founding price. This rate disappears once we hit capacity.
$50/mo usage charge (LLMs, APIs, hosting). No surprises.
Every pack runs on the same 4-layer system. Different industry, same power.
A Railway account (free tier works), one LLM API key (Anthropic recommended), and 30 minutes. All third-party tools are optional — everything falls back to built-in SQLite.
Yes. The Operator supports HubSpot and Airtable out of the box. The tool adapter pattern makes it simple to extend. All data falls back to SQLite if no CRM is connected.
Most agency workflows run $5-30/month in API costs. The pack includes model routing to keep costs low — 70% of traffic uses the cheapest model.
That's the point. Role prompts are markdown files you edit. KB docs have placeholder syntax — the setup wizard fills most of them, and you fine-tune from there.
You own it. Full source code, runs on your Railway instance, your API keys. No vendor lock-in. Fork it, modify it, extend it.
Yes. Pack updates are pushed to the GitHub repo. Pull updates into your instance or fork and diverge. Your customizations are preserved.
First movers get lifetime access at the founding price. This rate disappears once we hit capacity.
$50/mo usage charge (LLMs, APIs, hosting). No surprises.